CR: Enable RADIUS Accounting Interim Updates on 9800 WLC
Change Summary
| Field | Value |
|---|---|
CR ID |
CR-2026-04-02-001 |
Date |
2026-04-02 |
Priority |
P3: Standard |
Type |
Configuration |
Status |
Implemented |
Requestor |
Evan Rosado |
Implementor |
Evan Rosado |
Objective
Enable RADIUS accounting interim updates on WLC wireless policy profiles so ISE DataConnect reports contain packet/byte counters for wireless sessions. Without this, wireless sessions show 0 packets/bytes because the WLC only sends Start and Stop records — no interim updates during the session.
Justification
While testing netapi ise dc query --file active-sessions, wireless sessions on the 9800 WLC returned input_packets: 0, output_packets: 0, total_mb: 0 despite active traffic. Wired sessions on the 3560CX showed correct counters (4.8TB, 69M packets). Root cause: accounting-interim was not enabled on the wireless policy profiles.
Current State vs Target State
| Component | Current (Before) | Target (After) |
|---|---|---|
POLICY-DOMUS_SECURE |
No accounting-interim — only Start/Stop records sent to ISE |
|
POLICY-DOMUS_IoT |
No accounting-interim |
|
Scope
In Scope
-
Enable
accounting-interimon POLICY-DOMUS_SECURE -
Enable
accounting-interimon POLICY-DOMUS_IoT -
Both on Home-9800-WLC (10.50.1.40)
Out of Scope
-
default-policy-profile (not in active use)
-
CHLA WLC configuration (separate change)
Post-Implementation Review
Change successful: [x] Yes
Unexpected outcomes: Wireless clients reconnected within 3 seconds. No authentication failures.
Lessons learned: 9800 WLC requires shutdown before modifying accounting-interim. Command takes no interval argument — the interval is determined by the RADIUS server or defaults to the WLC’s internal setting.